Text Your Clients & Staff
You want to know what customers hate? It’s when you call them at 10:00 am and tell them they need to do something for you ASAP – and the only reason you need it done ASAP is because it’s payday or month end.
Customers don’t care about your paycheck or your problems – however if you had a system in place that would send a text message to them reminding them to do something you will probably get them to do it for you.
Having the ability to send a text message to your customers gives you the power to not have to worry about interrupting them during work, calling at a bad time or catching them off guard.
Send your customers a text message updating them on their deal.
They can text you back and have all of the messages will be in your dashboard and logged.
Make your day more productive and not have to leave messages or wait on hold listening to elevator music.
Dealers love this because it opens up more communication channels with customers. 98% of all text messages are opened up and read within 2 minutes and when your customers are updated and informed they will give you higher CSI Scores.