Request STIPS From A Text Message
None of us like to call customers and ask for additional information after they’ve left because you are either going to interrupt your customer at work or have to leave a voice mail and wait on them.
With OpenCarDeals.com now all you have to do is click a button and a text message will be sent to the customer’s cell phone informing them of any additional information that the lender is requiring.
Text message with instructions on what do to goes right to their cell phone.
We even include a mobile optimized video that explains why the lender is requiring more documentation.
All sent requests are logged so you can manage the conversation and track the progress.
Dealers love this feature because it eliminates the wasted time leaving voice mails and trying to get a hold of customers. Plus unlike voice mail or email 98% of text messages are opened up within 120 seconds of receipt.